Sell Ideas, Not Pixels

February 22, 2008 by Mark · Comment
Filed under: Design 

Jeffrey Zelman said it best…

Our Job is to convey the meaning of design…Sell ideas, not pixels

The Early Years

It took me a few years to learn this on my own. But, the more design jobs I do the more truth I find in this statement everyday. Fresh out of college I had no idea how to do this. In college I simply received an assignment, did it, turned it in, and then received a grade. I was never forced to explain and elaborate on why my design looked and functioned the way it did. I got away with this because I was surrounded by of a bunch of designers that understood basic design principles and could understand my design without a detailed explanation from me.

Real World Wake Up Call

When I got a job as a web designer in the “real world” I soon realized that most people were not well versed in basic design and usability principles. I would show someone a design and it would be judged on how it looked. I was amazed at how few people were able to see past how the site looked. Granted looks are very important when I comes to design, it’s only part of it. I would spend days thinking about and designing a user experience only to get a “yeah that looks nice” response. For some reason I could never get anyone to see past the surface of my designs. Because clients and co-workers couldn’t understand my designs, I often got pushed around and had to change a lot of stuff I worked hard on, simply because my design wasn’t understood.

The Birth of a Salesman

Once I took the time to sit down with people and explain my designs to them, I realized that people were a lot more receptive and grateful of my work. It takes a lot of time and effort to truly go over a design with someone, but it pays off in the long run. I’ll be honest, after i spend weeks or months on a project I’m so sick of it the last thing I want to do is talk about it. But it’s worth your while to muster of the energy to teach people about your design. So now when I present a mock-up or design to someone, I take the time to explain each feature and it’s purpose. I share with people the problems I faced and what I did to overcome them. I’ll even explain some basic usability principles that influenced certain parts of my design. I found it helps to present your design with honesty and openness. If your open and don’t take things personally, you will find yourself getting honest feedback from those around you.

Go Out and Sell

When you have to present your next design. I suggest you take 15 minutes and think about how to present it. What do people need to know about this design? What purpose do the elements on the page serve? Why is this a good design? What problems is this design solving? Try not to mention anything about the look or feel. Sell the meaning of your design by educating those you present it to you. Best of luck to you all.